Degraded Engage API Performance - Explore Report Impacted

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Sep 12, 2017 - 18:53 PDT

Monitoring

We believe we identified the root cause of this issue and pushed a fix. We will be monitoring reports closely to confirm. We truly appreciate your patience and are sorry for the interruption in explore access.

Posted Sep 12, 2017 - 17:14 PDT

Investigating

We are experiencing issues with our Engage API which is causing issues loading the Explore report and may delay notifications. Our engineers are working to fix the problem, and we apologize for the inconvenience. If you have any questions, please contact support@mixpanel.com.

Posted Sep 12, 2017 - 16:46 PDT