All Systems Operational
Website ? Operational
90 days ago
99.98 % uptime
Today
Query API ? Operational
90 days ago
99.89 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.99 % uptime
Today
Data Export API ? Operational
90 days ago
99.9 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Android ? Operational
90 days ago
100.0 % uptime
Today
iOS ? Operational
90 days ago
100.0 % uptime
Today
Mail ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Webhook ? Operational
90 days ago
100.0 % uptime
Today
In-app ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Uptime
Fetching
Query API Uptime ?
Fetching
JavaScript Library CDN Uptime
Fetching
Track API Uptime ?
Fetching
People API Uptime ?
Fetching
Export API Uptime ?
Fetching
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - Our system didn't experience delays in the last hours. Everything is back to normal and we consider this incident resolved. Thank you for your patience while we resolved this.
Nov 26, 01:47 PST
Update - We continue to monitor the fix implemented. Note that real-time data could be delayed as our services keep recovering. We will keep providing updates here. If you have any questions, please contact support.
Nov 25, 02:39 PST
Monitoring - We are monitoring the fix implemented. Real-time data can still be delayed as our services recover. We will keep providing updates here. If you have any questions, please contact support.
Nov 24, 18:17 PST
Update - The issue was identified and a fix is being implemented. Note that real-time data is still delayed as our services are recovering. We will keep monitoring the results and provide updates here. If you have any questions, please contact support.
Nov 24, 01:47 PST
Update - We are continuing to work on a fix for this issue.
Nov 23, 17:50 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 14:47 PST
Update - We are continuing to investigate this issue.
Nov 23, 12:56 PST
Investigating - We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your messages settings. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.
Nov 23, 10:16 PST
Nov 25, 2021
Nov 24, 2021
Nov 23, 2021
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - We experienced a short outage with our Ingestion APIs for EU projects. This outage was identified by Engineers to have been caused by an issue with Google's Cloud Networking. This issue has now been resolved.

Customers may experience potential data loss for data sent to our EU ingestion APIs from 9:50 to 10:05AM PST.
Nov 16, 10:00 PST
Nov 15, 2021

No incidents reported.