We have burned through our message backlog and messages are back on schedule. We will continue to monitor the situation. Thanks for your patience while we worked through this.
Posted Jul 03, 2018 - 00:26 PDT
Update
API query functionality is recovered. We are continuing to work on a fix to restore Messages, A/B Testing experiments, and Codeless Mobile Analytics to full functionality.
Posted Jul 02, 2018 - 23:07 PDT
Identified
Due to an incident with an upstream provider real-time updates to People and Event Analytics reports in a subset of projects are currently delayed and API queries may intermittently fail. Messages and new A/B Testing experiments and Codeless Mobile Analytics have been paused to ensure accurate delivery, and no data is being lost. We appreciate your patience while our engineers work to restore real-time updates. If you have any questions, please contact support@mixpanel.com.
Posted Jul 02, 2018 - 19:58 PDT
This incident affected: Application Availability (Application Availability (US)) and Data Export.