Temporary Data Ingestion & Message Delay

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 18:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2020 - 15:05 PST

Update

We are continuing to investigate this issue.

Posted Feb 25, 2020 - 11:37 PST

Investigating

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your messages settings. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support

Posted Feb 25, 2020 - 07:42 PST