Temporary high latency with the /import API

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Mar 04, 2024 - 17:17 PST

Update

We are continuing to monitor for any further issues.
Posted Mar 04, 2024 - 14:29 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 04, 2024 - 14:29 PST

Investigating

We're experiencing an elevated level of API errors for the /import API using service account authentication and are currently looking into the issue.
Posted Mar 04, 2024 - 13:35 PST