No change since our last update, we continue to observe no active ingestion delay on our end, and all systems remain healthy. We’re continuing to monitor closely.
Posted Oct 08, 2026 - 14:30 PDT
Update
We are continuing to monitor for any further issues.
Posted Oct 08, 2026 - 13:30 PDT
Monitoring
Our metrics show ingestion is caught up and no longer experiencing delay. Google has not yet confirmed resolution of the underlying upstream issue on their end, so we’re continuing to monitor closely in case of recurrence.
Posted Oct 08, 2026 - 12:30 PDT
Update
We've identified the cause of the ingestion delay as an upstream issue with our cloud storage provider, Google Cloud, impacting a subset of US projects. Google has confirmed this as a high-priority issue on their end but hasn't provided an ETA yet. We've deployed mitigations to ensure a smooth recovery once it clears.
No events are being lost. This is strictly an ingestion delay, all affected data will continue to be reprocessed once the issue is resolved.
Posted Oct 08, 2026 - 11:31 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 08, 2026 - 10:32 PDT
Investigating
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time.