A fix has been implemented and we are monitoring the results.
Posted Dec 27, 2021 - 20:37 PST
The issue was identified and we are continuing to work on a fix for this issue.
Posted Dec 27, 2021 - 19:36 PST
The issue has been identified and a fix is being implemented.
Posted Dec 27, 2021 - 16:33 PST
We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your messages settings. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support