User Profiles: Query API degraded performance

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted May 05, 2022 - 15:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2022 - 12:14 PDT

Identified

We are currently experiencing downtime that is affecting user profiles. Some of the errors include loading the event stream on a user profile and loading the distinct_id cluster. Our Engineering team has identified the issue and a fix is being implemented.

Posted May 05, 2022 - 11:59 PDT