Degraded Query API Performance impacting US Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Aug 26, 2026 - 15:45 PDT

Monitoring

A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.

Posted Aug 26, 2026 - 15:28 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 26, 2026 - 15:11 PDT

Investigating

Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected.
We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page.
If you have any questions, please contact support.

Posted Aug 26, 2026 - 14:39 PDT

This incident affected: Application Availability (Application Availability (US)).