Temporary Data Ingestion & Notification Delay Impacting a Subset of Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Aug 29, 2017 - 07:16 PDT

Identified

Delays in realtime reporting for events are still present for some of our customers. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Our engineers are working to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Posted Aug 29, 2017 - 06:47 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 29, 2017 - 06:08 PDT

Identified

A subset of projects are experiencing delays in realtime reporting. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and notifications will resume once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Posted Aug 29, 2017 - 05:39 PDT