Temporary Data Ingestion Delay for Projects with EU Residency

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Oct 27, 2025 - 08:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 27, 2025 - 07:22 PDT

Investigating

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

If you have any questions, please contact support.
Posted Oct 27, 2025 - 07:09 PDT
This incident affected: Data Ingestion (Ingestion API Availability (EU)).