Mixpanel.com DNS issues

Incident Report for Mixpanel

Resolved

All services operational. The issue has been resolved.

Posted Mar 10, 2021 - 18:31 PST

Monitoring

The DNS issue has been identified and mitigating actions are in place. Access to all Mixpanel services has been restored. We are continuing to monitor to verify the issue has been resolved.

Posted Mar 10, 2021 - 17:51 PST

Identified

Issue identified.

Posted Mar 10, 2021 - 17:48 PST

Investigating

Mixpanel is currently experiencing DNS issues--loading pages on mixpanel.com, ingesting data, querying data from APIs, loading the JavaScript CDN. This is affecting logging in, loading reports, exporting processes, causing ingestion delays, and tracking via the JS SDK. We are investigating and will update here.

Posted Mar 10, 2021 - 16:27 PST

This incident affected: Application Availability (Application Availability (US)) and Data Export, JavaScript Library CDN.