Investigating timeouts for the raw export endpoint for a subset of projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Aug 02, 2022 - 04:59 PDT

Monitoring

A fix has been issued and we are monitoring the results. Export requests are now succeeding normally

Posted Aug 02, 2022 - 02:44 PDT

Investigating

We're currently investigating longer than usual export times (and timeouts) on the raw data export endpoint (api.mixpanel.com/export) on a subset of customers. Our engineering team is starting to investigate and we will post updates soon. Thanks so much for your patience and if you have any questions, please contact support.

Posted Aug 02, 2022 - 02:08 PDT

This incident affected: Data Export.