Raw Export API degraded for a subset of customers

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Feb 02, 2023 - 10:29 PST

Monitoring

A fix has been implemented and we are monitoring the results. If you find any issue while running exports via API, please contact support from the "Contact us" section in Mixpanel's Help menu.

Posted Feb 02, 2023 - 02:31 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 02, 2023 - 02:20 PST

Investigating

A subset of projects are experiencing issues exporting data through our raw export API. Our engineering team is currently investing and we will provide an update as soon as possible. Event ingestion is not affected.

We appreciate your patience while our engineers work to restore timely service. If you have any questions, please contact support

Posted Feb 02, 2023 - 01:35 PST

This incident affected: Data Export.