Degraded API Performance Impacting Reports for a Subset of U.S. Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 17:01 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2023 - 14:35 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 06, 2023 - 14:01 PST

Update

We are continuing to investigate this issue.

Posted Dec 06, 2023 - 13:20 PST

Investigating

A subset of U.S. projects are experiencing issues loading reports. Our engineers are working to fix this issue as quickly as possible. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact Support at support@mixpanel.com.

Posted Dec 06, 2023 - 12:58 PST