Credit Card Processing Interruption

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Apr 09, 2026 - 14:44 PDT

Monitoring

A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

Posted Apr 09, 2026 - 14:00 PDT

Identified

We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

Posted Apr 09, 2026 - 13:03 PDT