Degraded /import API performance and property menu loading in EU projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Oct 04, 2022 - 18:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 04, 2022 - 10:23 PDT

Investigating

We are currently investigating projects using our EU datastore experiencing elevated failure rates for events sent to the /import API. Tracking to /track and /engage endpoints is not affected. EU based projects are also seeing a degraded UI experience with failures in property names loading.

Posted Oct 04, 2022 - 10:06 PDT

This incident affected: Website and Data Collection.