Temporary Data Ingestion & Message Delay Impacting a Subset of Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Sep 28, 2017 - 10:00 PDT

Monitoring

This issue has been resolved and we are monitoring it now.

Posted Sep 28, 2017 - 09:39 PDT

Identified

A subset of projects are experiencing delays with their data ingestion pipelines. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and messages will resume sending once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.

Posted Sep 28, 2017 - 06:53 PDT