Degraded Query API performance impacting US reports

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Mar 22, 2024 - 17:33 PDT

Monitoring

A fix was implemented, and reports should now be loading. We are monitoring the results.

Posted Mar 22, 2024 - 16:56 PDT

Identified

The issue has been identified, and a fix was implemented.

Posted Mar 22, 2024 - 16:24 PDT

Investigating

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting US projects.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Posted Mar 22, 2024 - 16:13 PDT