ID Merge is currently delayed for a subset of projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Apr 13, 2023 - 08:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 12, 2023 - 15:15 PDT

Update

Fix continues to be in progress.

Posted Apr 11, 2023 - 16:23 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 11, 2023 - 09:18 PDT

Identified

A subset of projects on ID Merge is currently experiencing a delay in our reports with merging event data since April 5th. The engineering team has released a fix, which will take 24+ hours to resolve the delayed merges. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

Posted Apr 10, 2023 - 20:31 PDT