People data reporting and Messages are back to real-time. We will keep monitoring the situation to avoid recurrences. Thanks for your patience.
Posted Mar 23, 2018 - 02:40 PDT
Update
Our engineering team has identified the issue and pushed a fix. People and Notifications will remain temporarily delayed while we work through the backlog. We will provide an update within the hour about the progress.
Posted Mar 23, 2018 - 02:25 PDT
Identified
We are experiencing delays with our People data ingestion pipeline. As a result, real-time data for People based reports is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.