Elevated errors loading report for projects in the EU

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 09:39 PDT

Update

A fix was successfully deployed a few hours ago, and it appears that no further issues have arisen. Nevertheless, we are continuing to closely monitor the situation as a precautionary measure.

Posted Sep 20, 2023 - 08:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2023 - 03:02 PDT

Investigating

We are currently investigating an issue where reports for projects in the EU cluster are not loading.
We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Posted Sep 20, 2023 - 02:12 PDT

This incident affected: Query API.