Data Delays and Intermittent API Errors

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Jul 16, 2018 - 15:58 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2018 - 13:40 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 16, 2018 - 11:15 PDT

Identified

We are experiencing delays in processing both event and profile data and seeing intermittent API errors. We are working to restore real-time functionality to Mixpanel projects. Messages and new A/B Testing experiments and Codeless Mobile Analytics have been paused to ensure accurate delivery, and no data is being lost. We appreciate your patience while our engineers work to restore real-time updates. If you have any questions, please contact support@mixpanel.com.
Posted Jul 16, 2018 - 11:15 PDT
This incident affected: Application Availability (Application Availability (US)).
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