Degraded Query API Performance Impacting Reports for EU projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted May 29, 2024 - 17:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2024 - 16:08 PDT

Investigating

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting EU projects.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Posted May 29, 2024 - 15:41 PDT