Temporary Data Ingestion & Message Delay

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Apr 03, 2018 - 04:27 PDT

Monitoring

The backlog has been consumed and performance is back to normal. We will continue to monitor this issue for another hour.

Posted Apr 03, 2018 - 02:59 PDT

Update

Our engineering team has identified the issue and pushed a fix. People and Notifications will remain temporarily delayed while we work through the backlog. We will provide an update within the hour about the progress.

Posted Apr 02, 2018 - 23:39 PDT

Identified

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.

Posted Apr 02, 2018 - 22:55 PDT