Elevated latency detected in the /import endpoint

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Jan 23, 2024 - 11:44 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2024 - 10:34 PST

Update

our engineering team continues to investigate the issue with higher latencies. Thanks so much for your patience while we review this
Posted Jan 23, 2024 - 07:02 PST

Investigating

Our team has recently been alerted that there's an increase in latency for our /import endpoint for data ingestion, which can slow down sending data to Mixpanel in large volumes. No data is being lost . We appreciate your patience while our engineers investigate the situation. If you have any questions, please contact support
Posted Jan 23, 2024 - 04:47 PST
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