We have resolved this incident and are actively monitoring for continued performance.
Posted Jan 13, 2025 - 12:08 PST
Update
Event data ingestion will resume normal functionality within 30 minutes as the remaining backlog is cleared. Ingestion for all other data has returned to normal functionality.
Posted Jan 13, 2025 - 11:45 PST
Update
The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Posted Jan 13, 2025 - 11:24 PST
Update
The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Posted Jan 13, 2025 - 10:53 PST
Update
The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.
Posted Jan 13, 2025 - 10:20 PST
Update
The ingestion API is experiencing delays. We are actively monitoring performance as the backlog is drained.
Posted Jan 13, 2025 - 09:49 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2025 - 09:35 PST
Identified
The engineering team has confirmed that our /import API endpoint is down. The team is working on a fix for this.
Posted Jan 13, 2025 - 09:11 PST
Update
We are continuing to investigate this issue.
Posted Jan 13, 2025 - 08:43 PST
Update
We are continuing to investigate this issue.
Posted Jan 13, 2025 - 08:21 PST
Investigating
We have identified issues logging into mixpanel.com and loading Mixpanel reports. Our teams are currently investigating and will update the status here as soon as possible.
Posted Jan 13, 2025 - 08:15 PST
This incident affected: Application Availability (Application Availability (US)) and Data Export.