Engage API Query Latency

Incident Report for Mixpanel

Resolved

This incident has been resolved.
Posted Jan 30, 2017 - 12:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2017 - 11:48 PST

Investigating

We are currently investigating query latency to our /engage API on a small subset of Mixpanel projects. Queries made within the "Explore" report may be slower than usual. No data is being lost, and our engineers are working to restore real-time reporting. If you have any questions, please contact support@mixpanel.com.
Posted Jan 30, 2017 - 11:04 PST