Temporary Data Ingestion & Notification Delay Impacting a Subset of Projects

Incident Report for Mixpanel

Resolved

Data ingestion is back to real time across all projects and notifications deliveries are back on schedule.
Posted Aug 02, 2017 - 18:00 PDT

Update

We are continuing to implement a fix.
Posted Aug 02, 2017 - 17:16 PDT

Update

There are no additional updates at this time. Our team is continuing to implement a fix.
Posted Aug 02, 2017 - 16:28 PDT

Update

We are continuing to implement a fix.
Posted Aug 02, 2017 - 15:48 PDT

Update

We have identified the root cause and are working to implement a fix.
Posted Aug 02, 2017 - 15:06 PDT

Identified

A subset of projects are experiencing delays in real-time reporting. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and notifications will resume once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Posted Aug 02, 2017 - 14:38 PDT