Temporary Data Ingestion & Message Delay

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Dec 21, 2017 - 05:13 PST

Monitoring

Queues have been consumed and real-time functionality is restored. We will continue to monitor the status for now.

Posted Dec 21, 2017 - 03:43 PST

Identified

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.

Posted Dec 21, 2017 - 02:05 PST