Temporary Data Ingestion & Notification Delays Impacting a Subset of Projects

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Sep 01, 2017 - 14:41 PDT

Update

Notification delivery times are once again within normal bounds.

Posted Sep 01, 2017 - 13:28 PDT

Monitoring

As of 12:49 pm PT, data ingestion is back to real time. Notification deliveries are catching up. We are continuing to monitor the situation.

Posted Sep 01, 2017 - 12:57 PDT

Identified

A subset of projects are experiencing delays in real-time reporting. In order to ensure accurate targeting, notifications and new A/B testing experiments within these projects have been paused. Your project is impacted if you see a banner above your reports. No data is being lost and notifications will resume once the backlog has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.

Posted Sep 01, 2017 - 12:42 PDT