Degraded Query API performance impacting US reports

Incident Report for Mixpanel

Resolved

This incident has been resolved.

Posted Apr 05, 2023 - 20:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2023 - 17:28 PDT

Update

We are continuing to investigate this issue.

Posted Apr 05, 2023 - 16:50 PDT

Investigating

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting US projects.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Posted Apr 05, 2023 - 14:49 PDT

This incident affected: Query API.