All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website
Operational
90 days ago
99.98 % uptime
Today
Query API
Operational
90 days ago
100.0 % uptime
Today
JavaScript Library CDN
Operational
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Export API
Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
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Export API Uptime ?
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App Server Uptime ?
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Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Errors loading Mixpanel.com
Resolved - This incident has been resolved.
Sep 20, 16:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 15:31 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 14:55 PDT
Investigating - We have identified issues loading mixpanel.com/eu.mixpanel.com, and elevated errors from Raw Export API. We are working to restore service as quickly as possible.
Sep 20, 14:09 PDT
Elevated errors loading report for projects in the EU
Resolved - This incident has been resolved.
Sep 20, 09:39 PDT
Update - A fix was successfully deployed a few hours ago, and it appears that no further issues have arisen. Nevertheless, we are continuing to closely monitor the situation as a precautionary measure.
Sep 20, 08:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 03:02 PDT
Investigating - We are currently investigating an issue where reports for projects in the EU cluster are not loading.
We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support
Sep 20, 02:12 PDT
Sep 19, 2023
Elevated errors loading report for projects in the EU
Resolved - This incident has been resolved.
Sep 19, 22:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 21:19 PDT
Investigating - We are currently investigating an issue where reports for projects in the EU cluster are not loading.
We truly appreciate your patience and apologize for the inconvenience.
If you have any questions, please contact support
Sep 19, 21:02 PDT
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Temporary data ingestion delay
Resolved - This incident has been resolved.
Sep 14, 14:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 14:56 PDT
Update - The Engineering Team is working to identify the root cause of the problem. We have been conducting in-depth diagnostics and analysis to pinpoint the issue and its underlying factors. So far, we have identified that delays are affecting a subset of low-volume projects. Our sincere apologies for any inconvenience this incident is causing. We understand how crucial real time data is, and we are fully committed to resolving this issue as soon as possible. We will keep you updated with regular progress reports as we work towards a full resolution. If you have any specific questions or concerns, please do not hesitate to reach out to our support team at [support@mixpanel.com]
Sep 14, 08:13 PDT
Update - The Engineering Team is actively investigating this issue. So far, the delays are improving for a subset of projects. We will keep posting updates here.
Sep 14, 04:53 PDT
Investigating - We are experiencing delays with our data ingestion pipeline. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.
Sep 14, 02:08 PDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023
Degraded Query API for a subset of EU projects affecting reports
Resolved - This incident has been resolved.
Sep 12, 11:21 PDT
Investigating - A subset of EU projects are experiencing issues loading reports and exporting data through the API endpoint eu.mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible.

If you have any questions, please contact support
Sep 12, 08:29 PDT
Sep 11, 2023
Temporary Data Ingestion Delay
Resolved - This incident has been resolved.
Sep 11, 06:22 PDT
Investigating - We are experiencing delays with our data ingestion pipeline. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support
Sep 11, 05:40 PDT
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