All Systems Operational
Website ? Operational
90 days ago
99.95 % uptime
Today
Query API ? Operational
90 days ago
99.99 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
99.92 % uptime
Today
Data Export API ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
Fetching
Export API Uptime ?
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App Server Uptime ?
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Import API (service account)
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Import API (project token)
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Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Postmortem - Read details
Feb 7, 17:41 PST
Resolved - This incident has been resolved.
Feb 4, 12:51 PST
Update - For Projects in the EU Cluster, functionality to load reports should now be recovered. We are continuing to keep a close eye on any further issues.
Feb 4, 11:11 PST
Update - We are continuing to monitor for any further issues.
Feb 4, 09:21 PST
Monitoring - Our engineering team has deployed a fix and will continue monitoring its performance. We appreciate your patience throughout this situation. If you have any questions, please contact support.
Feb 4, 07:42 PST
Update - Projects in the EU cluster continue experiencing issues loading and our engineering team is actively investigating the root cause. We appreciate your patience while we work on this.
Feb 4, 07:00 PST
Investigating - Projects in the EU cluster continue experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this.
Feb 4, 04:48 PST
Update - Some customers may still experience latency issues when creating/loading reports. If so, please reach contact support and we'll look into your situation.
Feb 4, 04:02 PST
Monitoring - Reports are back to loading normally. The engineering team is currently investigating the root cause.
Feb 4, 00:24 PST
Investigating - Projects in the EU cluster are currently experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this. If you have any questions, please contact support
Feb 4, 00:10 PST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Resolved - This incident has been resolved.
Jan 27, 14:52 PST
Monitoring - the success rate of the export API has come back to expected levels and we'll continue monitor the situation
Jan 27, 09:02 PST
Investigating - We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality.

The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

Jan 27, 08:25 PST