Postmortem -
Read details
Feb 7, 17:41 PST
Resolved -
This incident has been resolved.
Feb 4, 12:51 PST
Update -
For Projects in the EU Cluster, functionality to load reports should now be recovered. We are continuing to keep a close eye on any further issues.
Feb 4, 11:11 PST
Update -
We are continuing to monitor for any further issues.
Feb 4, 09:21 PST
Monitoring -
Our engineering team has deployed a fix and will continue monitoring its performance. We appreciate your patience throughout this situation. If you have any questions, please contact support.
Feb 4, 07:42 PST
Update -
Projects in the EU cluster continue experiencing issues loading and our engineering team is actively investigating the root cause. We appreciate your patience while we work on this.
Feb 4, 07:00 PST
Investigating -
Projects in the EU cluster continue experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this.
Feb 4, 04:48 PST
Update -
Some customers may still experience latency issues when creating/loading reports. If so, please reach contact support and we'll look into your situation.
Feb 4, 04:02 PST
Monitoring -
Reports are back to loading normally. The engineering team is currently investigating the root cause.
Feb 4, 00:24 PST
Investigating -
Projects in the EU cluster are currently experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this. If you have any questions, please contact support
Feb 4, 00:10 PST