All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website ? Operational
90 days ago
99.98 % uptime
Today
Query API ? Operational
90 days ago
99.99 % uptime
Today
JavaScript Library CDN ? Operational
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Export API ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
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Export API Uptime ?
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App Server Uptime ?
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Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023
Failure to store specific event formats for a subset of projects
Resolved - We identified an issue in the latest versions of our web and mobile SDKs that caused the SDKs to send events to our /track API in a format that our servers failed to ingest.

The issue had a chance to occur when the SDK's identify function was called with the current Distinct ID as an argument (e.g. `mixpanel.identify(mixpanel.get_distinct_id())`), leading to events from that client device session not being properly received by Mixpanel. This issue was most likely to occur with our iOS Swift SDK.

The issue was fully resolved with server-side changes on March 29th, 8:15PM PST. No SDK updates are necessary.

Customers using the latest SDK versions before March 29th could be missing events sent from client devices that encountered this issue.
Mar 29, 00:00 PDT
Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
ID Merge is currently delayed
Resolved - We've resolved the issue that was causing delays for some customers. A fix has been implemented and the issue has been fully resolved. However, we will be backfilling data tomorrow for projects affected to ensure that all customer data is accurate. We apologize for any inconvenience this may cause and thank you for your patience.
Mar 23, 18:12 PDT
Monitoring - Our team has identified and implemented a fix for the delay that some customers were experiencing. We have verified that the fix has resolved the issue for the majority of our customers. However, we have identified that a small subset of projects (four in total) may still experience a delay. Our team is actively working to resolve this for those affected projects and we apologize for any inconvenience this may cause.
Mar 23, 14:52 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 12:50 PDT
Investigating - Our Identity management system is currently experiencing delays. This problem is limited to projects with Identity Merge enabled, and our Engineering team is actively investigating the issue. As a result of this incident, some Funnels may show a decrease in conversions over the past few hours. We will continue to provide updates on this page as they become available.
Mar 23, 06:02 PDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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