All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application Availability ? Operational
90 days ago
99.91 % uptime
Today
Application Availability (US) ? Operational
90 days ago
99.95 % uptime
Today
Application Availability (EU) ? Operational
90 days ago
99.89 % uptime
Today
Application Availability (IN) ? Operational
90 days ago
99.89 % uptime
Today
Data Ingestion ? Operational
90 days ago
99.89 % uptime
Today
Ingestion API Availability (US) ? Operational
90 days ago
99.89 % uptime
Today
Ingestion API Availability (EU) ? Operational
90 days ago
99.89 % uptime
Today
Ingestion API Availability (IN) ? Operational
90 days ago
99.89 % uptime
Today
Warehouse Connectors ? Operational
90 days ago
99.89 % uptime
Today
Data Export ? Operational
90 days ago
99.93 % uptime
Today
JavaScript Library CDN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Database Upgrade Jun 26, 2025 12:00-14:00 PDT

Mixpanel will be performing a database maintenance on June 26th between 12PM to 2PM Pacific Daylight Time (UTC-7). There may be a very brief period where the Mixpanel webapp may not be accessible and ingestion may be delayed. We anticipate that there will be no data loss. We will post progress updates on our status page. If you have any questions, please contact support.

The next maintenance will occur on July 1st between 11AM and 1PM.
Posted on Jun 16, 2025 - 07:48 PDT
System Metrics Month Week Day
Website Uptime
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Query API Uptime ?
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JavaScript Library CDN Uptime
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Track API Uptime ?
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People API Uptime ?
Fetching
Export API Uptime ?
Fetching
App Server Uptime ?
Fetching
Import API (service account)
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Import API (project token)
Fetching
Jun 18, 2025

No incidents reported today.

Jun 17, 2025
Temporary Data Ingestion Delay for Projects with EU Residency
Resolved - This incident has been resolved.
Jun 17, 11:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 08:17 PDT
Investigating - We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.
Jun 17, 06:52 PDT
Jun 16, 2025
BigQuery Export Pipeline Delays
Resolved - This incident has been resolved.
Jun 16, 09:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 09:29 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 08:14 PDT
Investigating - We are currently investigating an issue impacting schematized BigQuery export pipelines, which has caused job delays and failure.
Jun 15, 00:49 PDT
Jun 15, 2025
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Mixpanel.com and APIs experiencing elevated errors
Resolved - This incident has been resolved.
Jun 12, 19:04 PDT
Update - Data ingestion in US servers has caught up and is no longer delayed. We will continue to monitor the situation.
Jun 12, 17:18 PDT
Update - The Mixpanel website and Export API have recovered. Data ingestion in US servers is still catching up.
Jun 12, 16:50 PDT
Update - Data ingestion in EU and IN servers have caught up and is no longer delayed. Data ingestion in US servers is still catching up.
Jun 12, 14:30 PDT
Monitoring - Google has reported that their infrastructure is almost fully recovered. Mixpanel's EU and IN servers are fully recovered, while the US servers are still recovering. The website is back up, and error rates on the Ingestion API endpoints are decreasing. We are starting to receive a large amount of data as services recovers, so ingestion will be delayed as it processes through our system.

We really appreciate your patience as we work to restore everything back to normal. If you have any questions or concerns, please feel free to reach out.
Jun 12, 13:40 PDT
Identified - Due to the Google Cloud Platform outage, Mixpanel's Ingestion API endpoints, including event data (via /track and /import), user profile data (via /engage), and group profile data (via /groups) are experiencing elevated error rates. Data sent to these APIs that resulted in an error will not be stored on our end and should be re-sent.

Potential Action Required

If you are using one of our client-side SDKs which has built-in retry logic OR if you are using a server-side SDK and have already implemented the recommended retry behavior, your requests to our ingestion APIs will likely be ingested once the services are restored and no additional action is necessary.

If you are using a server-side SDK and have not implemented the recommended retry behavior, you will need to resend data for the affected period. The data you are resending may include events already seen in Mixpanel, so please ensure those events maintain the same $insert_id, time, distinct_id, and event name, so that Mixpanel properly deduplicates the data. If you have not already implemented automatic retry behavior for your ingestion pipeline we would highly recommend doing so.

We are committed to delivering accurate, timely analysis to support your critical decision-making, and we prioritize fast, high-quality customer support. If you have any questions or concerns, please feel free to reach out.
Jun 12, 12:33 PDT
Investigating - Mixpanel is experiencing a website outage due to an issue with Google Cloud Platform. Data ingestion and export are affected as well. We are working to restore service as quickly as possible.
Jun 12, 11:29 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

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